Privacy policy
How we collect, use and protect your personal information, in line with the Privacy Act 2020.
Who we are
This website is run by Kerikeri Tyre Service, 13 Mill Lane, Kerikeri. In this policy, “we” and “us” means Kerikeri Tyre Service.
What we collect
When you ask us to get in touch we collect the details you give us: your name, your phone number and/or email address, how you’d like us to contact you, the service you need, your vehicle or machine, the best time to reach you and any message.
The tyre size guide works entirely in your browser. A size you type into it isn’t sent to us unless you choose to include it in a call-back request.
We do not use advertising cookies. We may use privacy-friendly website analytics that count visits and actions such as taps on our phone number. These analytics don’t use cookies and don’t identify you personally.
Why we collect it
We use your information only to get back to you, give you a price and carry out any work you ask us to do. We won’t sell your information or use it to send you marketing without your permission.
Where it is stored
Our website is hosted by Cloudflare, Inc. Contact requests are passed to our business email by Web3Forms, a form-delivery service. Both may process information on servers outside New Zealand, including in the United States. We only use providers that commit to protecting your information.
Maps
Our map is provided by Google and only loads if you choose to show it. When it loads, Google may collect information under its own privacy policy.
How long we keep it
We keep enquiry details only as long as we need them to deal with your enquiry and any resulting work, and to meet our legal and tax record-keeping obligations.
Access and correction
You have the right to ask for a copy of the personal information we hold about you, and to ask us to correct it. Email admin@kerityres.co.nz or call 09 407 7168.
Complaints
If you have a concern about how we’ve handled your information, please contact us first. If you’re not satisfied with our response, you can complain to the Office of the Privacy Commissioner at privacy.org.nz (opens in a new tab).